Question 1

Is the ₩10,000 consultation fee really all there is?

Accepted Answer

Yes! We've eliminated the previous reservation fees that ranged from ₩100,000 to ₩300,000, and offer professional customized consulting (mostly messenger chat) for just ₩10,000. This fee is fully deducted when you use the final service, so your actual cost is ₩0. Only pay for the services you need.

Question 2

How does the consultation mainly proceed?

Accepted Answer

After applying for a consultation and paying ₩10,000, we will invite you to our company messenger. Afterwards, you can communicate conveniently with a dedicated consultant via chat, either in real-time or non-real-time, to receive the necessary information. It's very convenient because you can inquire and receive answers at your desired time without complicated phone calls or visits. (Video consultation if necessary, such as for real estate).

Question 3

Can I really receive all the services I want?

Accepted Answer

Yes, we offer a variety of customized services for all aspects of settling and living in Korea, including housing/accommodation, transportation, visas, payments, education, hospitals, tours, and daily life information. You can flexibly combine them to suit your needs and budget. You can get all this information through messenger consultation. If we can't provide the necessary service, we will refund you.

Question 4

Are you reliable professionals? I'm worried as a foreigner.

Accepted Answer

Our consultants are professionals who have supported the settlement of foreign clients for many years. They not only communicate in multiple languages but also deeply understand the practical difficulties and cultural differences that foreigners experience. We prioritize your safety through transparent procedures and verified partners.

Question 5

Do I have to decide within 1-2 days of the contract?

Accepted Answer

Popular properties are quickly sold out, so we recommend a quick decision so you don't miss out on the house you like. If someone else contracts the house you want, you will have to apply for a consultation again by paying the consultation fee, so we recommend that you request a consultation at the time when you actually need a contract. The same applies to hotel reservations, etc., as prices continue to fluctuate, so we recommend that you request a consultation when you need a reservation. Other services generally do not have urgency applied.

Question 6

How do I pay? I don't have a Korean card...

Accepted Answer

We support various payment methods, including internationally issued credit cards and PayPal, so it's not a problem even if you don't have a Korean card. You can pay through our website's secure system, and detailed instructions will be provided after you apply for a consultation.

Question 7

Can I get a refund if I don't use the service after the consultation?

Accepted Answer

Refunds are possible if you request within 24 hours of the consultation. However, refunds may be restricted if you are satisfied with the information and recommendations already provided.

Question 8

What about fees or other costs?

Accepted Answer

Real estate brokerage fees, etc., are transparently guided according to the legal rate, and a 3-10% payment fee will be charged at the time of payment. All costs are incurred only at the time of final decision (the ₩10,000 consultation fee is deducted).

Safe Apartment/Studio Rental for Foreigners | HANISEOUL

Safe Apartment/Studio Rental for Foreigners | HANISEOUL