HANISEOUL Studio Homepage Management Manual: A Complete Guide

Why is website management important?

Beyond simply entering information, good management alone can bring you the following benefits:

• Search Engine Optimization (SEO): Search engines like Google and Naver recognize your page as trustworthy and useful information, exposing it at the top of search results.

• Improved customer trust: A clean image and accurate foreign language descriptions give visitors a sense of trust.

• 24-hour automated response: Even while you sleep, an AI chatbot answers inquiries from customers worldwide and guides them to make reservations.

Table of Contents

1. Basic Info

2. Images

3. Translations

4. Chatbot

5. Business Strategy using Chatbots

1. Basic Info

In the Basic Info tab, you manage the core content and metadata of your page.

Why is it important?

The title and description you write here are the criteria search engines use to understand the nature of your page (whether it's a cafe, a tour, etc.). The more accurate the information you provide, the higher the chances of being exposed to your target customers.

Input Fields

[!TIP] SEO Tip: Naturally include keywords that customers often search for in the title, such as 'Gangnam Restaurants' or 'Jeju Emotional Accommodation'.

Body Editor (Blocks)

You can create rich content using the block-based editor:

• Text: Titles, body text, lists, etc.

• Images: Upload or embed with a URL

• Tables: Menus, price lists, etc.

• Others: Dividers, quotes, etc.

Template Feature

Content templates are provided for each category:

How to use:

1. Select the desired template from the template selection dropdown.

2. Click the 'Apply Template' button.

3. The template content will be applied to the editor (replacing existing content).

4. JSON-LD template is also applied together.

Action Buttons

[!IMPORTANT] Before running Bulk Translate, ensure all required fields (Title, Description, Slug, Body, JSON-LD) are filled in.

2. Image Management (Images)

In the Image Management tab, you upload and manage images to be used on the page.

Why is it important?

High-quality photos are more powerful than a thousand words. Mouth-watering food photos or clean interior photos can increase actual visit rates (conversion rates) by up to 3 times or more.

Image Upload

Method 1: Drag and Drop

1. Drag and drop image files into the upload area.

2. Selected images will be displayed as a preview.

3. Click the 'Upload' button.

Method 2: Select File

1. Click the 'Select File' button.

2. Select the desired image.

3. Click the 'Upload' button.

Image Management

You can perform the following actions on uploaded images:

Limitations

• Maximum number of images: 20 per page

• Supported formats: JPG, PNG, GIF, WebP

• Automatic optimization: Images are automatically optimized upon upload.

[!TIP] To use as a thumbnail URL, upload the image, then copy the URL and paste it into the Thumbnail URL field in the Basic Info tab.

3. Translation Management (Translations)

In the Translation Management tab, you translate and manage pages in 14 languages.

Why is it important?

Foreign tourists feel much more comfortable in places explained in their own language. By translating into English, Chinese, Japanese, as well as Arabic, Vietnamese, and other languages, you can gain a significant competitive advantage over other businesses.

Supported Languages

Edit Translation

1. Select the language to edit from the language tab at the top.

2. Edit each field directly:

   • Title: Translated title in the selected language

   • Description: Translated description in the selected language

   • Thumbnail URL: Different images can be used per language

   • Publish Status: Whether the version in that language is public or private

   • JSON-LD: Structured data for that language

   • Body: Translated content in the selected language

Generate AI Translation

1. Select the language tab you want to translate.

2. Click the 'Generate AI Translation' button.

3. The original content from the Basic Info tab will be translated into the selected language.

4. The translation result is automatically saved.

5. One translation usage will be deducted.

[!WARNING] AI translation is based on the original content in the Basic Info tab. The original content must be complete before translation.

Action Buttons

4. Chatbot

In the Chatbot tab, you configure and test the dedicated AI chatbot for your page.

Why is it important?

A chatbot is not just a tool to answer questions. It's a 24-hour manager that answers customer inquiries in languages from all over the world, guides reservations, and increases sales, even while you sleep.

Chatbot Settings

Select Category

Select the business category of your page. A pre-defined context will be applied to the chatbot based on the category.

Business Context

This is the business information the chatbot refers to when responding. The more detailed you write it, the more accurate the answers the chatbot will provide.

Information that's good to include:

• Business overview (trade name, location, contact, business hours)

• Main products/services and prices

• Reservation and cancellation policies

• Frequently Asked Questions (FAQ)

• Directions and parking information

Utilize Templates

Templates are provided for each category:

How to use:

1. Select the desired template from the template dropdown.

2. Click the 'Apply' button.

3. Modify the template content with actual information.

4. Click the 'Save' button.

Chatbot Tester

You can test the configured chatbot in real time.

How to use:

1. Write the business context (can be tested even before saving).

2. Enter a question in the tester input field.

3. Press Enter or click the 'Send' button.

4. Check the chatbot's response.

[!NOTE] Messages sent in the tester are also included in chatbot usage. Usage is displayed at the bottom of the tester.

Usage Management

• Usage display: Used: X times / Remaining: Y times (Total Z times)

• Unlimited plan: Only the number of uses is displayed.

• When quota is exhausted: You cannot send additional messages. Please contact the administrator.

Reset Conversation: Clicking the 'Reset' button deletes the test conversation and starts a new session.

5. Business Strategy using Chatbots

By adding content to the business context according to your desired goals, the chatbot will strategically persuade customers.

Chatbot Utilization Strategy by Purpose

Tips for Use

Use the chatbot tester on the right to preview how your input strategy appears in actual customer conversations. If it doesn't respond as you intended, modify the business context more specifically.

6. How to Write an Effective Business Context

To ensure the chatbot provides more accurate and useful answers, you need to write the business context well.

Write in a structure that AI can easily understand.

When writing the business context, using Markdown format helps AI understand the information better.

Recommended structure:

## AI Agent Role - Role: [Store Name] information and reservation assistance AI agent - Goal: Resolve customer inquiries, improve reservation rate ## Basic Business Information - Trade Name: [Name] - Location: [Address] - Business Hours: [Time] - Contact: [Number] ## Business Strategy Guidelines - Active Recommendation: Recommend [signature menu/service] first - Promotion: Emphasize [discount/benefit] ## Conversation Example Q: I'd like to make a reservation. A: Yes! I can help you with that. Please tell me your desired date and number of people, and I'll check availability. ## Frequently Asked Questions (FAQ) 1. Is parking available? - [Answer] 2. Is a reservation required? - [Answer] ## Tone and Manner - Friendly and warm tone

Clearly state your business goals.

Include conversation examples.

AI learns more accurate responses through actual conversation examples. Including 2-3 ideal answers to frequently asked questions significantly improves response quality.

Example:

## Conversation Example Q: What's the price? A: Our representative menu is Set A for 35,000 won. If you're 2 or more people, I also recommend Set B (50,000 won)! Q: Is parking available? A: Yes, 2 hours of free parking in the building's underground parking lot. After 2 hours, it's 3,000 won per hour.

Update regularly.

[!TIP] Check frequently asked questions in the chatbot tester, and if the desired answer isn't provided, add a conversation example or FAQ for that question.

Appendix

Saving Units

Error Messages

For inquiries, please contact haniseoul.